Policies, & Terms of Service
It's important to me to be as open with you as possible about my intentions, ethics and policies; so here's a page where you can read the ethics I follow in my business as an intuitive, as well as disclaimers and and other things.
If you have any questions that are not answered here,
please don't hesitate to reach out to me by clicking here.
All information that comes through in readings is information that is received for that moment and energy. Because everyone has free will and can change their mind moment to moment, the outcomes or answers may change.
I have no control over which questions the universe, angels, guides, spirits or other beings choose to answer or how they answer them. I am in no way obligated to give free readings in order to get answers to questions that have been asked previously in a reading that were unanswered.
I have the right to end correspondence at any time if I feel the client is conducting inappropriate behavior and the client will not receive a refund for any payment(s). The client is also liable for the remaining amount(s) left in a payment plan created prior to the session or inappropriate event.
All sales, services and readings are final.
Unsatisfactory sessions may receive refunds in accordance my Terms of Service.
Readings are for entertainment and/or spiritual purposes only.
I have the right to refuse service to anyone under 18 years old who has refused or neglected to follow the Terms of Service, and obtain written or verbal permission from a legal guardian or adult prior to receiving a reading or service.
By law, I must contact the appropriate authorities if a client shows or expresses intention to hurt themselves or others.
For legal reasons, I do not recommend replacing advice I give, with that of a medical, mental health, legal or financial professional.
I am currently not certified and not qualified to assist someone who is in a medical crisis. If you're in a crisis, please call 911 or your regional emergency service number.
I reserve the right to deny service to anyone.
I will never do a formal reading or service under the influence of illegal drugs or mind-altering substances.
Sessions are recorded for quality assurance purposes, but I request that the use of any recording devices (e.g. digital recorders, cell phones, cameras) be announced before any readings or services. I have the right to request that the devices not be used. If a client refuses to abide by the request of the device being used during a session, I reserve the right to refuse service to that client. These terms apply even if I neglects to ask the client before a session if recording devices are being used.
I will recommend the client to another provider if the client requires help beyond my own abilities and training.
I will not make false claims regarding the potential benefits of the services I provide.
I receive, collect and store any information you enter on my website or provide me in any other way. In addition, I may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password for your account on my site; computer and connection information and purchase history. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. I may also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on my website, as part of the process, Square as well as I may collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
I collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide my Users with ongoing customer assistance and technical support;
To be able to contact my Visitors and Users with general messages or personalized service-related notices and promotional messages if they opt in to those services;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which business partners I may have can use to provide and improve my respective services;
To comply with any applicable laws and regulations.
All direct payment gateways offered by Wix.com and used by my business adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by my store and its service providers.
I may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires if you have opted in to, to send updates about my business, or as otherwise necessary to contact you to enforce my User Agreement, applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and/or postal mail.
If you don’t want us to process your data anymore, please contact us at
Please keep in mind that due to Ariel's schedule, a member of her team may reach out to you or process your request so that it can be processed right away.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Support@ArielWillow.com.
All sessions with me are confidential and information that is shared with me during a session will not be shared with outside parties unless I feel that you are in danger to yourself or others. I may share information with my team about sessions for quality assurance, but all team members have signed non-disclosure agreements to keep business and client information confidential.
Before you purchase a reading from me...
No intuitive is the same.
The way I tune in may be different than how an others tune in. I'm comfortable with beings that others may not be comfortable with. Neither one is wrong; we simply all tune in differently and some prefer to connect with certain beings and/or realms.
I see myself as a speaker/radio for information.
When I connect with beings that have the highest intent for you, the people around you and yourself. This may be guides, angels, starbeings, etc. and they give me information via speaking, motioning or visions of information they want you to know, or that you may have missed or you're looking to get confirmation for what you've heard, seen or experienced. I try my best to unbiased and as clear of a channel as possible, so if the information that's coming through is "the job you're at isn't the right fit for you", that's the information you'll get.
I work with various beings from various realms.
I don't limit myself to working only with a certain group of beings.
If the being comes through after I've sent the intention of only beings with the best intent for you, those around you and me, I allow them through.
If you feel uncomfortable with any of the following beings, I don't recommend you receive a reading, channeling or intuitive service from me.
- Beings that may come through -
- Starbeings or Starpeople of any race (also known as aliens),
- Spirit Animals
- Ancestral spirits
- Human spirits/ghosts
As of right now, I don't offer solely mediumship based services or sessions.
(A medium-ship reading is a session where it's specifically meant to connect with a human spirit on the other side and convey a message)
I talk and interact with human spirits regularly, but I don't purposefully call on or connect with specific human spirits or spirit guides during readings. I have nothing against those who give medium-ship readings. I believe that if a spirit comes through during a reading, it's because they specifically have a message for the client. Sometimes when we want to speak to grandma, we get grandpa instead because grandma doesn't have a message for us, but grandpa does. All this said, if a human spirit comes through in a reading, I'll let the client know, and if they have a message as well, I'll pass that message on to the client.
If you request me to connect to a loved one on the other-side during a reading, you are confirming you are aware that this is not a service I currently offer in my online store and I make no promises that I will be able to contact whomever you request me to tune into.
If you receive a channeled service from me...
Trance Channeling or Channeling is where the intuitive or medium allows a being to utilize some or all of their motor functions and/or voice. Please be aware that while channeling, whichever being comes through may or may not be able to utilize all of my motor-functions and voice or simply write or automatic write. My mannerisms, voice and facial expressions may change to represent the being. Anyone who agrees to a channeled session, is agreeing that they are aware of this occurring.
Terms of Service
Please read the following carefully before purchasing a reading or service.
Exceptions will not be made for anyone who has not read these before a purchase.
The following Terms of Service apply to services provided to the client by "Ariel Willow", in either a group or individual setting. Any readings, sessions, energy healing, live-streams, videos, phone calls, conference materials or otherwise that are provided by Ariel are referred to herein as “service(s)”, "reading(s)" or "session" and these Terms of Service pertain to any service performed by "Ariel Willow" for any client at any time.
As used herein, “Ariel Willow”, "I'm", "me" and "I" refers to Ariel Scott personally. "Team", "assistants", "team member", "them" in reference to a team member or someone on my team, refers to anyone working and documented as a assistant, volunteer and/or employee of the Ariel Willow brand.
Under these Terms of Service the client agrees to release and indemnify Ariel Willow or any member of her team of liability for any and all legal claims that arise from the conduct before, during or after the service or session.
I have the right to refuse or decline service to anyone and I am under no obligation to provide explanation of why.
All sessions and readings are recorded or documented for quality assurance purposes. Copies may be obtained by the client on receipt for the session or by someone possessing written documentation of permission by the client on the original receipt, to obtain the documents and/or recordings.
By purchasing a service or reading from me, you agree that you are at least 18 years of age or have obtained a parent's or a legal guardian's consent to purchase services from me. All services and sessions are recorded for quality assurance and documentation purposes. Sessions and readings will only be done via phone call or video chat to verify that a parent or legal guardian is present and gives consent. A parent or legal guardian must be present to verify that they give consent for the reading or session and if they decide not to be present for the duration of the service, they do so with the understanding that the session is being recorded. I am in no way held accountable if the client decides to forgo this instruction nor am I responsible for any actions made by the client and/or minor before, during or after the session. All paperwork required to give a reading to someone under 18 must be submitted and logged before the session can be booked into the calendar. Paperwork and permission is required for each individual session. If these terms are violated, I reserve the right to end the session and correspondence immediately, without explanation, and the client will not receive a refund for any amount(s) paid.
Full payment is required before the scheduled appointment, booking or service. If during a live session, the client requests for the service to be discontinued, they will receive a partial refund of their service purchase amount excluding any fees, of which the percentage is amounted at my discretion. Requests for a refund regarding email or voice memo sessions must be communicated up to 3 days past the appointment/send date and time; any request conveyed after that time will be void.
All clients are liable for payment for any service that is completed by Ariel and all sales are final. Cancellation requests must be submitted at least 24 hours before a live phone call or video call session. After which time, the client will be liable for the cancellation fee of 40% of the service price excluding fees. The client is responsible for paying the difference in price if they choose to upgrade a session to a session or option at a higher price.
If payment is not received before the session time, the appointment may be moved to the end of the schedule for that day, put back on the waiting list at the most recent slot or moved to the bottom of the wait list. Any decision regarding this will be made at the discretion of Ariel and/or her team on a case-by-case basis.
Readings through email or voice recordings are sent to the client within a week of payment. Live session dates and times are scheduled at the time of booking. Because live sessions are only done on certain days of the week, availability may be limited, therefore the sessions may be scheduled out further than within the week of payment.
I do not guarantee that questions asked by clients will be answered during sessions. I'm in no way required to give free readings in order to get answers to questions that have been asked previously in or during a reading or session that were unanswered. All information that comes through in readings is information that is received for that moment and energy. I do not claim any outcome that is suggested during a spiritual service or otherwise is definite or unchangeable.
I have the right to end or block correspondence at any time if I feel the potential or current client or follower is conducting inappropriate behavior, without explanation or vocalization of doing so or reasoning why. Any client exhibiting this behavior will not receive a refund for any purchases and/or payment(s) made to me for any service scheduled or provided.
Following me on social media, meeting me in person at events or in public areas and places, knowing of me and/or receiving a service from me, does not give the client(s) or potential client(s) permission to any of the following:
- Trespass on or in my properties, homes and/or residence(s)
- Trespass on or in the properties, home(s) and residence(s) of people who are associated, work or volunteer with or for me.
- Trespass in establishments that I or the people associated with me, work or visit for the purpose of gathering media and information (unless otherwise agreed upon for the purpose of interviews or collaboration),
- Any form of harassment such as verbal, physical, emotional, spiritual, virtual, etc. towards me or members, volunteers or employees of the Ariel Willow brand.
Any client(s) or potential client(s) will be blocked in all forms of contact without explanation if they exhibit inappropriate behavior or make threatening statements towards me or the people associated me or my team. I have the right to move forward with legal implications if these terms are violated.
All services provided by me are for spiritual and/or entertainment purposes.
I do not recommend replacing any advice given during my services, sessions or otherwise as a replacement for that of a trained professional and any advice given is meant to be used at the discretion of the client.
I do not perform medical surgeries. I am not legally trained or certified to treat, diagnose or provide medical advice concerning psychological, medical or mental health conditions. All advice given or asked by the client during the sessions or services is strictly personal opinion and should not be replaced by a licensed professional. I do not prescribe medication.
I am in no way responsible for any actions a client has taken before, during or after services or sessions are provided.
Contact information provided by the client is used to deliver services and communicate about services and contents as well as questions the client(s) has. If the client(s) provides inaccurate information for any communication application or service, it is their responsibility to provide the correct contact information. I take no responsibility for any contact information that was incorrect during the purchase process. I will attempt to contact the client using the provided information. If after 3 attempts I am still unable to reach the client, I am not responsible to refund any payment(s) made or provide the service purchased.
This page was updated as of August 23rd, 2020