Policies, & Terms of Service

It's important to me to be as open with you as possible about my intentions, ethics and policies; so here's a page where you can read the ethics I follow in my business, as well as disclaimers and and other things.

If you have any questions that are not answered here,

please don't hesitate to reach out to me and my team by clicking here.

Disclaimers

  • All information that comes through in readings is information that is received for that moment and energy. Because everyone has free will and can change their mind moment to moment, the outcomes or answers may change.

  • I have no control over which questions the universe, angels, guides, spirits or other beings choose to answer or how they answer them. I am in no way obligated to give free readings in order to get answers to questions that have been asked previously in a reading that were unanswered.
     

  • I have the right to end correspondence at any time if I feel the client is conducting inappropriate behavior and the client will not receive a refund for any payment(s). The client is also liable for any remaining amount(s) left in a payment plan created prior to the session or inappropriate event.
     

  • All sales, services and readings are final.
     

  • Readings are for entertainment and/or spiritual purposes only.

 Ethics 

  • I have the right to refuse service to anyone under 18 years old who has refused or neglected to follow the Terms of Service, and obtain written or verbal permission from a legal guardian or adult prior to receiving a reading or service.
     

  • ​By law, I must contact the appropriate authorities if a client shows or expresses intention to hurt themselves or others.
     

  • For legal reasons, I do not recommend replacing advice I give, with that of a medical, mental health, legal or financial professional.
    I am currently not certified and not qualified to assist someone who is in a medical crisis. If you're in a crisis, please call 911 or your regional emergency service number. 

     

  • I reserve the right to deny service to anyone.
     

  • I will never do a formal reading or service under the influence of illegal drugs or mind-altering substances.
     

  • Sessions are recorded for quality assurance purposes, but I request that the use of any recording devices (e.g. digital recorders, cell phones, cameras) be announced before any readings or services. I have the right to request that the devices not be used. If a client refuses to abide by the request of the device being used during a session, I reserve the right to refuse service to that client. These terms apply even if I neglects to ask the client before a session if recording devices are being used.
     

  • I will recommend the client to another provider if the client requires help beyond my own abilities and training. 
     

  • I will not make false claims regarding the potential benefits of the services I provide.

Privacy Policy

I receive, collect and store any information you enter on my website or provide me in any other way. In addition, I may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password for your account on my site; computer and connection information and purchase history. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. I may also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.

This data is used to have identifying information about the client for my records, but also will be used for the newsletter if the client has used their email to sign up for it.

When you conduct a transaction on my website, as part of the process, Square as well as I may collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

I collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide my Users with ongoing customer assistance and technical support;

  3. To be able to contact my Visitors and Users with general messages or personalized service-related notices and promotional messages if they opt in to those services;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which business partners I may have can use to provide and improve my respective services; 

  5. To comply with any applicable laws and regulations.

My business is hosted on the Wix platform. Wix provides me with the online platform that allows me to promote my products and services to you. Your data may be stored through Wix's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. If you would like to read the Wix.com privacy policy, you can find it here. 

 

I use the Square online store system to process orders, card information and any other information needed to fulfill online orders/purchases with me. If you would like to read Square's privacy policy, you can click here.

All direct payment gateways offered by Wix.com and used by my business adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by my store and its service providers.

I may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires if you have opted in to, to send updates about my business, or as otherwise necessary to contact you to enforce my User Agreement, applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and/or postal mail.

If you don’t want us to process your data anymore, please contact us at Support@ArielWillow.com
Please keep in mind that due to Ariel's schedule, a member of her team may reach out to you or process your request so that it can be processed right away. 

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, I will notify clients over my social media accounts that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Support@ArielWillow.com.

I use the Square online store system to process orders, card information and any other information needed to fulfill online orders/purchases with me. If you would like to read Square's privacy policy, you can click here.

All sessions with me are confidential and information that is shared with me during a session will not be shared with outside parties unless I feel that you are in danger to yourself or others. I may share information with my team about sessions for quality assurance, but all team members have signed non-disclosure agreements to keep business and client information confidential.

 

Before you purchase a reading from me...

No intuitive is the same.
The way I tune in may be different than how an others tune in. I'm comfortable with beings that others may not be comfortable with. Neither one is wrong; we simply all tune in differently and some prefer to connect with certain beings and/or realms.
 

I see myself as a speaker/radio for information.
When I connect with beings that have the highest intent for you, the people around you and yourself. This may be guides, angels, starbeings, etc. and they give me information via speaking, motioning or visions of information they want you to know, or that you may have missed or you're looking to get confirmation for what you've heard, seen or experienced. I try my best to unbiased and as clear of a channel as possible, so if the information that's coming through is "the job you're at isn't the right fit for you", that's the information you'll get.

 

I work with various beings from various realms.
I don't limit myself to working only with a certain group of beings.
If the being comes through after I've sent the intention of only beings with the best intent for you, those around you and me, I allow them through.
If you feel uncomfortable with any of the following beings, I don't recommend you receive a reading, channeling or intuitive service from me.


- Beings that may come through -

- Starbeings or Starpeople of any race (also known as aliens),

- Angels

- Fairies/Faeries

- Elves

- Dragons

- Spirit Animals

- Ancestral spirits

- Gods

- Goddesses

- Human spirits/ghosts

- Mermaids

- Unicorns

- Gargoyles

- Gnomes

etc.  


 

As of right now, I don't offer solely mediumship based services or sessions.
(A medium-ship reading is a session where it's specifically meant to connect with a human spirit on the other side and convey a message) 
I talk and interact with human spirits regularly, but I don't purposefully call on or connect with specific human spirits or spirit guides during readings. I have nothing against those who give medium-ship readings. I believe that if a spirit comes through during a reading, it's because they specifically have a message for the client. Sometimes when we want to speak to grandma, we get grandpa instead because grandma doesn't have a message for us, but grandpa does. All this said, if a human spirit comes through in a reading, I'll let the client know, and if they have a message as well, I'll pass that message on to the client.
If you request me to connect to a loved one on the other-side during a reading, you are confirming you are aware that this is not a service I currently offer in my online store and I make no promises that I will be able to contact whomever you request me to tune into.


 

If you receive a channeled service from me...
Trance Channeling or Channeling is where the intuitive or medium allows a being to utilize some or all of their motor functions and/or voice. Please be aware that while channeling, whichever being comes through may or may not be able to utilize all of my motor-functions and voice or simply write or automatic write. My mannerisms, voice and facial expressions may change to represent the being. Anyone who agrees to a channeled session, is agreeing that they are aware of this occurring.

 

 


 

Terms of Service

 

Please read the following carefully before purchasing a reading or service.

Exceptions will not be made for anyone who has not read these before a purchase.

The following Terms of Service apply to services provided to the client by "Ariel Willow", in either a group or individual setting.  Any readings, sessions, energy healing, live-streams, videos, phone calls, conference materials or otherwise that are provided by Ariel are referred to herein as “service(s)”, "reading(s)" or "session(s)" and these Terms of Service pertain to any service performed by "Ariel Willow" for any client at any time.  

As used herein, “Ariel Willow”, "I'm", "me" and "I" refers to Ariel Scott personally. "Team", "assistants", "team member", "them" in reference to a team member or someone on Ariel's team, refers to anyone working and documented as a assistant, volunteer and/or employee of the Ariel Willow brand.
 

Under these Terms of Service the client agrees to release and indemnify Ariel Willow or any member of her team of liability for any and all legal claims that arise from the conduct before, during or after the service, reading or session.  

- Session rules -

I have the right to refuse or decline service to anyone and I am under no obligation to provide explanation of why. 

All sessions and readings are recorded or documented for quality assurance purposes. I will never release recordings of sessions unless asked or given permission to by the client on receipt for the session or by someone possessing written documentation of permission by the client on the original receipt, to obtain the documents and/or recordings or if I'm ordered to by a court to provide the recording or copy.

By purchasing a service or reading from me, you agree that you are at least 18 years of age or have obtained a parent's or a legal guardian's consent to purchase services from me. All services and sessions are recorded for quality assurance and documentation purposes. Sessions and readings will only be done via phone call or video chat to verify that a parent or legal guardian is present and gives consent. A parent or legal guardian must be present to verify that they give consent for the reading or session and if they decide not to be present for the duration of the service, they do so with the understanding that the session is being recorded. I am in no way held accountable if the client decides to forgo this instruction nor am I responsible for any actions made by the client and/or minor before, during or after the session. All paperwork required to give a reading to someone under 18 must be submitted and logged before the session can be booked into the calendar. Paperwork and permission is required for each individual session. If these terms are violated, I reserve the right to end the session and correspondence immediately, without explanation, and the client will not receive a refund for any amount(s) paid. 

Contact information provided by the client is used to deliver services and communicate about services and contents as well as questions the client(s) has. If the client(s) provides inaccurate information for any communication application or service, it is their responsibility to provide the correct contact information. I take no responsibility for any contact information that was incorrect during the purchase process. I will attempt to contact the client using the provided information. If after 2 attempts I am still unable to reach the client, I am not responsible to refund any payment(s) made or provide the service purchased. 

- Session payment, cancellations and refunds -

All clients are liable for payment for any service that is completed by Ariel and all sales are final.

Payment for live sessions must be made in full within 24 hours. If payment isn't completed by that time, the appointment will not be scheduled and the session pricing will be void. 

Payment for email or voice memo sessions must be received before the Saturday prior to the week the service will be provided.

Live session dates and times are scheduled at the time of booking. 

I use the Square service platform as well as Paypal to accept payments. To see Paypal's privacy policy, click here. To see Square's privacy policy, click here.

- Client and service provider correspondence -

I have the right to end or block correspondence at any time if I feel the potential or current client or follower is conducting inappropriate behavior, without explanation or vocalization of doing so or reasoning why. Any client exhibiting this behavior will not receive a refund for any purchases and/or payment(s) made to me for any service scheduled or provided. 


Following me on social media, meeting me in person at events or in public areas and places, knowing of me and/or receiving a service from me, does not give the client(s) or potential client(s) permission to any of the following:
 

- Trespass on or in my properties, homes and/or residence(s)

 

- Trespass on or in the properties, home(s) and residence(s) of people who are associated, work or volunteer with or for me. 

 

- Trespass in establishments that I or the people associated with me, work or visit for the purpose of gathering media and information (unless otherwise agreed upon for the purpose of interviews or collaboration),

- Any form of harassment such as verbal, physical, emotional, spiritual, virtual, etc. towards me or members, volunteers or employees of the Ariel Willow brand.

Any client(s) or potential client(s) will be blocked in all forms of contact without explanation if they exhibit inappropriate behavior or make threatening statements towards me or the people associated me or my team. I have the right to move forward with legal implications if these terms are violated. 

 

- General Disclaimers -

All services provided by me are for spiritual and/or entertainment purposes. 

I do not recommend replacing any advice given during my services, sessions or otherwise as a replacement for that of a licensed and/or trained professional and any advice given is meant to be used at the discretion of the client.

I do not perform medical surgeries. I am not legally trained or certified to provide medication, treat, diagnose or provide medical advice concerning psychological, medical or mental health conditions. All advice given or asked by the client during the sessions or services is strictly personal opinion and should not be replaced by a licensed professional. I do not prescribe medication. 

I am in no way responsible for any actions a client has taken before, during or after services or sessions are provided.

I do not guarantee that questions asked by clients will be answered during sessions. I'm in no way required to give free readings in order to get answers to questions that have been asked previously in or during a reading or session that were unanswered. All information that comes through in readings is information that is received for that moment and energy. I do not claim any outcome that is suggested during a spiritual service or otherwise is definite or unchangeable. 

 

 

This page was updated as of October 4th, 2020
 

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